Hi, I'm Sarah.

I’m a product design leader with over 15 years of experience in the design and tech world. I love to make users’ lives more delightful by breaking down and solving complex problems in simple ways.

I’m looking for an opportunity where I can help figure out what design and user experience means to an organization, its products, and its team.

I’m a designer, a problem solver, a collaborator, and a leader. Let’s work together.

Case Studies

Here some recent examples of how I approach design and product challenges.

Lab Results in the Patient Portal

One of my more complex projects was a complete redesign of the lab results experience in Flatiron's patient portal, CareSpace. This was the first phase of a long-running project where I was focused on giving patients an intuitive, easy to understand picture of how lab results fit into their cancer care journey.

Product Strategy
Research
Interaction Design
Prototyping
Design Systems
Visual Design

Shared Views for Task Collaboration

My first major project at Flatiron was to improve an existing workflow for viewing and filtering user tasks to give oncology practices a way to improve collaboration and consistency by sharing views across their staff.

Product Strategy
Research
Prototyping
Design Systems

Dashboard for Startup Businesses

I built Fundera’s first signed-in home experience for small business owners. This was a long-term, iterative project that will be the foundation for a signed-in experience for all Fundera customers and makes huge progress towards expanding our value as not just a loan marketplace, but a true digital finance partner.

Product Strategy
Research
Prototyping
Visual Design

Healthcare Dashboard UX Audit

I worked with an early-stage healthcare startup to audit their current MVP product and guide their future design strategy. This was a freelance project that was meant to give the team an actionable way to integrate good design into their product roadmap to improve the user experience over time.

Research
Product Strategy
Design Systems
Consulting

401(k) Pricing Calculator

I built an interactive pricing calculator for Betterment's 401(k) platform that allowed potential customers to both see a transparent price quote and compare our pricing to other providers in the 401(k) space.

Prototyping
Research
Visual Design
Engineering

Advisor Matching Service

I created a system of workflows to match up Betterment's individual customers with investment advisor partners. This project spanned the end-to-end experience including customer- and advisor-facing tools and all commmunication touchpoints.

Prototyping
Research
User Journeys
Communications

See all Case Studies

Experience

Design Leadership

I build and lead design teams that create holistic experiences. At Flatiron, I helped scale the team from 5 to 25+ designers, including our processes for hiring, collaboration, research, quality, tooling, and documentation.

Design Systems

I think in design systems, creating cohesive and flexible user experiences. I led the DS initiative at Flatiron, providing an ongoing product vision and centralized support for our component library used in 20+ applications.

Product Design

I lead day-to-day user-centered design on agile feature teams. I am involved in roadmapping, research, and strategy, and I drive execution – from experience and visual design to collaborating with engineers.

UX Research

I design and manage research to dig into user behavior, from field studies to usability. I’m an expert at identifying patterns in how users think and insights in how they feel and turning them into actionable product goals.

Technical Design

I build features end-to-end across applications, from front-end apps to internal tools. I specialize in front-end and living design systems, and actively participate in code reviews, deployments, and infrastructure.

Roles

Freelance

Product Design Consultant/Sabbatical 2023–Present

Took a purposeful sabbatical to recharge, reflect on long-term goals, and provide design mentorship and strategic support to early-stage teams – now focused on rejoining a mission-driven team with fresh clarity and intent.

Flatiron Health

Lead Design Systems Manager 2022–2023

Shaped Flatiron’s design systems strategy by creating, hiring, and leading the dedicated 3-person team supporting 40+ contributors and 20+ products.
Led the shift from a grassroots effort to a funded team supporting internal tools, scaling consistency, efficiency, and design quality across the org.
Collaborated closely with engineering and product stakeholders to define contribution models, governance, and long-term system evolution.

Lead Product Design Manager 2018–2022

Owned the product design function as an IC across multiple customer-facing teams, supporting products used by 4,200+ clinicians and 5M+ patients.
Drove product direction and improved patient and provider experiences while managing 2–3 designers and mentoring across a 25+ person team.
Shaped team vision, hiring strategy, and collaborative processes as the team scaled from 5 to 25+ designers.
Led early design efforts as Senior Product Designer, driving strategic product improvements across core product areas.

Fundera

Principal Product Designer 2017–2018

Designed and launched Fundera’s first dashboard experience for 20k small business owners, providing a central hub for managing financial tools and data.
Created a scalable framework that enabled ongoing feature development and improved the long-term customer experience.

Betterment

Senior Product Designer 2011–2017

Founding designer at Betterment, growing design from early marketing work to full-stack product leadership across teams and platforms.
Led key product expansions – including the advisor platform and 401k – while building the first design system to support rapid scale.
Contributed to company growth from 12 to 200+ employees and scaled the customer base from ~10K to 250K+.
Supported early-stage product, brand, and frontend growth through roles as Senior Product Designer, Software Engineer, and Graphic Designer.

Skills

Strategy & Research

UX Research
Product Strategy
Service Design
Information Architecture

Product Design

Interaction Design
User Experience Design
Accessibility

Visual & Systems

UI Design
Design Systems
Prototyping (Figma & Code)
Brand & Print Design

Technical Collaboration

Agile Practices & Tooling
HTML/CSS/React Fluency
Responsive Design
Developer Handoff

Leadership & Management

DesignOps
Workshop Facilitation
Mentorship
Team Building

Outcomes & Impact

Data-Informed Design
Cross-Functional Partnership
Storytelling

Education

BFA, Graphic Design

American Intercontinental University 2005

Concentration In Visual Communication & Digital Design